Crescent Moon Wellness is In-Network with

• BCBS NC

• Cigna NC & Cigna FL

• Aetna NC & Aetna FL

• Carelon NC

• Optum NC

• Oscar

• Oxford

• United Health Care

If we aren’t in-network with your insurance provider, that doesn’t necessarily mean you can’t use your insurance for therapy with Crescent Moon Wellness, PLLC.  Many clients with out-of-network benefits are still able to get a portion of their therapy costs reimbursed by their insurance company.

Crescent Moon Wellness, PLLC can provide a superbill that you can submit to your insurance provider.

 Superbill Support –a detailed invoice (called a superbill) after your sessions. It includes all the information your insurance company needs to process a claim, such as dates of service, session codes, fees, and payment confirmation.

Unless otherwise specified on the financial agreement, the usual and customary fees billed to insurance for outpatient therapy (this includes the traditional 55 min EMDR Therapy) sessions are as follows:

·       20-minute consultation: free

·       60 minute initial clinical assessment session - $200.00

·       55 minute therapy session - $175.00

·       45 minute therapy session - $150.00

·       30 minute therapy session - $100.00

Crescent Moon Wellness, PLLC will not provide custody evaluations nor custody recommendations. Neither Crescent Moon Wellness PLLC, nor any of their providers are trained in this area.

*For clients with Cigna and Aetna Insurance*

Crescent Moon Wellness, PLLC partners with Alma, a trusted healthcare platform that helps manage insurance credentialing, billing, and payment processing.

Alma may securely handle certain administrative information, such as insurance details, in order to:

·       Verify insurance coverage

·       Submit and process claims

·       Manage payments

Your therapist remains fully responsible for your care, treatment, and clinical decisions. Alma does not provide therapy or access your therapy notes.

Alma is HIPAA-compliant and is required to protect your privacy and personal health information.

If you have questions about insurance or billing, we’re happy to help guide you.

Crescent Moon Wellness requires 24-hour notice for a cancellation. If you give 24 hours notice from the start time of your appointment there will not be a charge. If you give less than a 24-hour notice, there is a late cancel fee of $75.

If you do not show up for your session- meaning the session has started and you are more than 15 minutes late this is consider a no show fee.  Crescent Moon Wellness will charge the full session rate determined by your insurance rate. Or if you are self-pay the rate will be $175 for a no-show session.

Crescent Moon Wellness cannot bill your insurance for a no-show session or a late cancel session, you are responsibility to pay this charge.

*Unless you have an established reduced rate with our practice, in which case you’d pay that reduced rate.

At Crescent Moon Wellness PLLC, we believe that everyone should have access to mental health care. If finances are a barrier for you, we offer limited sliding scale spots.

Contact Me to find out more about Sliding Scale Options.

On occasions when communication with you or on your behalf occurs outside of the normal counseling session, there is a prorated hourly fee ($150/hr) whenever that communication or work exceeds 15 minutes.

Thus, Crescent Moon Wellness, PLLC may charge a prorated fee for coordination of care communications including - but is not limited to: caregiver support calls/meetings, preparing documentation outside of session (e.g., Request for Accommodations, Letter of Recommendation), collaboration or consultation with other professionals at your request. For these services, the following rates* will apply:

• 30-minute support: $50

• 45-minute support: $75

• 60-minute support: $150

*Any additional service lasting 15 minutes or less is free of charge.